Privacy Policy

Privacy Policy

Last updated: September 2026

Plan Mauritius (“we”, “us”) plans holidays, tours, transfers and extra services in Mauritius. This policy explains what personal information we collect through planmauritius.com and our messaging channels, why we collect it and how we look after it.

Information we collect

• Enquiries and bookings: your name, email address, phone or WhatsApp number, travel dates, group size, hotel and preferences when you fill in a form, use the tour planner or message us.
• Account details: your name, email, phone number and password (stored securely) if you create an account, plus your wishlist and profile settings.
• Technical information: your IP address, browser, device and pages visited, collected through cookies and similar tools.

How we use it

• To reply to your enquiry, prepare a quote and arrange your trip.
• To manage your account, bookings and payments.
• To send confirmations, changes and help during your travel.
• To send news and offers only if you have asked for them. You can unsubscribe at any time.
• To keep the website secure and understand how it is used so we can improve it.

Who we share it with

We only share what is needed to deliver your trip: hotels, drivers and transport companies, activity operators and, once online payment is available, payment providers. Our website hosting, email and analytics providers also process limited data on our behalf. We do not sell your personal information.

Cookies

We use cookies to make the site work, remember your currency and language choice and understand traffic. See our Cookies Policy for details.

How long we keep it

We keep enquiry and booking records for as long as needed to provide our service and meet legal and accounting obligations, then delete or anonymise them.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Write to us at planmauritius@gmail.com and we will respond promptly.

Security

We take reasonable technical and organisational steps to protect your information. No online service is completely secure, so please avoid sending passport or card details through open messages unless we have asked for them through a secure route.

Third-party links

Our site links to other websites, such as hotels and operators. We are not responsible for their privacy practices.

Changes and contact

We may update this policy from time to time and will change the date above. Questions? Email planmauritius@gmail.com.