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Frequently asked questions

Have more questions? Contact us.

How can I book a tour?

Choose a package or tour on the site and send us an enquiry, or message us on WhatsApp with your dates, group size and the hotel you have in mind. We reply with availability and a clear price, and confirm everything in writing before you pay anything.

It depends on the activity. Most cruises, tours and transfers welcome all ages, while adventure activities such as quad biking, ziplines and diving can have minimum ages or height limits. The details are on each tour page, and we will tell you if something is not suitable for your group.

Each package page lists what is included and excluded, typically accommodation, airport transfers, breakfast and selected activities. International flights, visas and personal expenses are not included unless stated. If anything is unclear, ask before you book.

Yes. Resorts, dates, length of stay and activities can usually be changed. Tell us what you would like and we will put together a version that fits your budget.

Cancellation and change terms depend on the package, the hotel and the time of year, so they are shown with your quote and confirmed in writing before you pay. If your plans might change, tell us upfront and we will suggest flexible options.

Light clothes, swimwear, reef-safe sun cream, a hat and sunglasses, comfortable shoes and a light rain jacket for short tropical showers. For boat trips bring a towel and a change of clothes; for hikes, sturdy shoes and insect repellent.

Not sure which tour is right for you?
We're here to help.

Chat online

Message us on WhatsApp with your dates and ideas. We will reply with options and a clear price.

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Schedule a call

Prefer to talk it through? Ask for a call back and tell us a time that suits you.

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Call us

For urgent questions, changes or help during your trip, reach us by phone or WhatsApp.

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